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Preparing for Go-Live – Boarding Schools

Updated this week

Overview

This article helps boarding schools prepare for their Orah Go-Live.

By this stage, you should already understand how boarding works in Orah and have assigned the correct users and roles. This guide focuses on making sure your setup is ready for real-world use before staff begin using Orah day-to-day.

You don’t need to complete every task perfectly. The goal is to ensure that core boarding workflows are live, reliable, and understood by staff.


What “Go-Live” Means in Orah

A boarding school is considered ready to go live when:

  • Staff can successfully run roll calls

  • Students are being signed in and out using Orah

  • Boarding houses, locations, and roles reflect real operations

  • Staff know what to do during daily boarding routines

Additional products (such as Student Care or Emergency Rolls) can be layered on after Go-Live.


1. Confirm Your Boarding Structure

Before Go-Live, review your boarding structure and confirm it reflects how your school operates in reality.

Check that:

  • All boarding houses are created correctly

  • Students are assigned to the correct houses

  • House Parents are associated with the houses they supervise

If your school uses SIS-managed data, confirm that this structure is syncing correctly.

A clear boarding structure is the foundation for roll calls, permissions, and reporting.


2. Review Locations Used for Boarding

Locations play a key role in roll calls, passes, and emergency workflows.

Before Go-Live, confirm that:

  • All key boarding locations are created

  • Locations reflect where students can realistically be

  • Default locations make sense for roll calls

Examples of common locations:

  • Boarding houses or dorms

  • Dining areas

  • Common spaces

  • Approved off-campus locations (if applicable)


3. Set Up and Test Roll Calls

Roll calls are the core workflow for boarding schools in Orah.

Before Go-Live:

  • Ensure daily and evening roll calls are created

  • Confirm roll call times match boarding routines

  • Assign the correct staff to run roll calls

Test at least one roll call before Go-Live to confirm:

  • Students appear as expected

  • Staff can complete the roll call

  • Exceptions are visible and understandable

If roll calls work smoothly, Go-Live is usually successful.


4. Review Passes and Student Movement

Passes and sign-in/sign-out workflows must reflect how students move on and off campus.

Before Go-Live:

  • Review standard passes (e.g. leave, exeats)

  • Review any event-based passes (if used)

  • Confirm approval workflows are correct

  • Check notification settings

Ensure staff understand:

  • When a pass is required

  • How sign-in and sign-out works

  • How student movement is tracked


5. Confirm Users and Access

Double-check that staff have the correct access before Go-Live.

Confirm that:

  • Boarding Admins can manage boarding workflows

  • House Parents can run roll calls and manage sign-in/sign-out

  • Users can see the students they are responsible for

Make any final role adjustments under Staff > Roles if needed.

Most access issues during Go-Live are caused by role misconfiguration.


6. Prepare Staff for Day One

Staff do not need to be experts before Go-Live, but they should understand the basics.

Before Go-Live:

  • Identify who will run roll calls

  • Confirm staff know how to sign students in and out

  • Decide how questions will be handled during the first few days

Many schools find it helpful to:

  • Walk staff through a sample roll call

  • Share short, role-specific guidance

  • Keep the first few days simple


7. Plan Your First Week

The first week of Go-Live is about building confidence, not perfection.

Recommended approach:

  • Monitor roll calls closely

  • Expect questions and small adjustments

  • Review data daily to catch issues early

  • Make configuration changes as needed

It’s normal to refine:

  • Locations

  • Pass rules

  • Staff access


8. Optional: Prepare Additional Modules

If your school is using additional Orah modules, you may choose to prepare these before or shortly after Go-Live.

Examples:

  • Student Care / Nurture – wellbeing and mood checks

  • Emergency Rolls – emergency preparedness

  • Connect – communication workflows

These modules build on your core boarding setup and can be introduced once staff are comfortable with daily boarding routines.


Go-Live Readiness Checklist

You are ready to go live when:

  • ✔ Boarding houses and student assignments are correct

  • ✔ Locations reflect real boarding environments

  • ✔ Roll calls have been tested successfully

  • ✔ Staff can sign students in and out

  • ✔ Roles and access are correct

  • ✔ Staff know what to do on day one

If all of the above are true, you are ready to proceed.


What’s Next

Once your school is live, focus on refining workflows and supporting staff as they build confidence using Orah.

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