1. Integration & Data Sync
Verify that the bridge between Facts and Orah is solid.
Sync Check: Run a manual sync and confirm that the student and staff counts in Orah match Facts.
Field Mapping: Spot-check five students to ensure their Year Level, Contacts, and Advisor information are appearing correctly.
Reason Mapping: Confirm that every Orah "Absence Reason" is mapped to the correct corresponding code in Facts.
2. User Access & Permissions
Ensure everyone has the keys to the areas they need.
Staff Roles: Confirm that "Attendance Managers" have administrative rights and "Teachers/Staff" have the correct view-only or pass-approval rights.
SSO Test: Have one staff member log in using their Facts credentials to confirm the Single Sign-On (SSO) is functional.
Parent Invites: Check that the parent email invitations have been triggered or that your Public Request Link is active.
3. Workflow & Logic Testing
Run a "Dry Run" of your daily activities.
Pass Rules: Create a test "Late Arrival" pass to ensure it follows the approval rules you set.
Alert Triggers: Verify that a notification is sent when a test student hits a set attendance threshold (e.g., 3 consecutive absences).
Kiosk Mode: If using hardware, ensure the iPad/Kiosk is in "Guided Access" mode and the Orah app is logged into the correct Checkpoint.
4. Communications & Support
Make sure your community knows where to go for help.
Parent Resources: Ensure the Orah Parent Guide and the Help Center link have been sent to families.
Internal Support: Identify who on your staff is the "Internal Admin" for Orah questions before they are escalated to Orah Support.
