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Visitor Aware Hardware & Device Requirements

This article outlines the recommended iPads, badge printers, and supporting hardware required to deploy the Visitor Aware kiosk with Orah.

Updated over 2 weeks ago

🧩 Overview

Visitor Aware kiosks rely on compatible Apple devices and badge printers to ensure reliable visitor check-in, screening, and badge printing.

Deploying approved hardware ensures:

  • Faster check-ins

  • Stable badge printing

  • Reliable facial recognition

  • Long-term device support

Applies to:

βœ… IT Admins

βœ… Operations Teams

βœ… Front Office Setup Staff


🧭 iPad Requirements

Supported:

  • Apple iPad (base model recommended)

  • Previous-generation iPads

  • iPhone 5+ (limited deployments)

Not recommended:

  • iPad Pro devices


πŸ–¨οΈ Badge Printer Requirements

Recommended printer

  • Brother QL-820NWB Wireless Label Printer

Supported alternatives

  • Dymo LabelWriter printers

  • Non-wireless printers via Visitor Aware Desktop App (Windows/Mac)


πŸ’‘ Best Practices / Tips

  • Use secure kiosk stands

  • Keep printers within Bluetooth range

  • Store spare label rolls onsite

  • Test print badges daily


πŸ”— Additional Resources

Hardware documentation:

Visitor Aware knowledge base:

https://visitoraware.freshdesk.com/support/solutions
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If you need any additional assistance, please reach out to Orah Support.

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