Duplicate student records can occur during onboarding, data import, or when multiple systems sync to Orah. Merging these records keeps your data clean, prevents confusion in your workflows, and ensures each student has a single source of truth.
This guide walks you through the step-by-step process of merging student records using the Admin Console → Data Integrations panel.
🔧 Before You Begin
Make sure you have:
Admin or Data Management permissions in Orah
The names or IDs of the student records that need to be merged
Confirmed that both records refer to the same student (name, identifiers, email, or SIS link)
⚠️ Important: Merging is permanent. Once two records are merged, they cannot be separated. Always double-check your selections.
🚀 Step-by-Step: How to Merge Student Records
1. Open the Admin Console
Select Admin Console from the left navigation panel
2. Go to Data Integrations
From the Admin Console, click Data Integrations
This is where all student, staff, and group integrations are managed, select your SIS
3. Select “Student”
Under the your SIS settings, click Student
This opens all student-related sync and data tools
4. Click on Debugger
Click on debugger
5. Choose the Record to Keep
Select the name of the student and match it with the merge record
6. Confirm the Merge
Click Merge Students
A confirmation box will appear asking you to verify the action
Click Confirm
Orah will merge the two records into one unified profile
🎉 What Happens After Merging
Once merged:
The primary student record remains
The duplicate record is removed
Relevant data (attendance, notes, contact info) is retained whenever possible
SIS or integration IDs become tied to the primary record
Merges complete instantly.
🧠 Best Practices for Clean Data
To reduce duplicate records in the future:
✔ Always import student data via SIS or official CSV uploads
Manual creation can lead to duplication.
✔ Search before creating new students
Encourage staff to search by name or ID before adding new profiles.
✔ Schedule periodic duplicate reviews
Your admin team can check for anomalies and merge as needed.
✔ Use consistent naming conventions
Especially when manually adding students (e.g., “John Smith” vs “Jonathan Smith”).
❓ Need More Help?
If you’re unsure which record to keep or are dealing with complex duplication across systems, contact your CSM or reach out via Intercom chat. We're happy to help you clean up your data.