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Staff

Articles to support day to day use of of Orah.

61 articles
Getting around Orah using the new side navigation barWe have moved most of the tabs from the top navigation bar to the sidebar, changing the way you navigate the Orah app.
How to Gate StudentsGating a student temporarily restricts their access from passes and off campus locations
Bulk Update Login Method to Single Sign-On (SSO)This guide explains how to bulk update staff accounts from Orah login to Single Sign-On (SSO) using Reset Credentials. Resetting credentials moves Active users back to Imported so their login…

How do I reset my account password?
How to adjust/edit staff account Access permissions?
How to Import your Student Contacts through a CSV?Upload via CSV - Any relevant contacts involved in the Leave request process: Hosts, parents, guardians, family and friends.
Deactivating a studentUsed for when students have graduated or aren't returning.
Edit, review, or copy your pass
Customize transport optionsAdd more detail to your leave records and keep track of how students are traveling
How can I manage multiple Orah accounts for different roles like staff, parent, or student?
How to Delete a Live EventIf you need to remove an event that is currently live, follow the steps below. This action permanently deletes the event and all related student responses, so proceed with caution.
Why Was My Pass Cancelled?
How to Reactivate a Cancelled Pass
How to Download a Report for Emergency RollsYou can quickly download reports for emergency rolls directly from your Orah board. These reports provide a summary of student safety statuses — showing who has been marked as safe…
How to Ungate Students on Orah
Why Staff Can’t Create a New Activity Feed Post (and the Quick Fix)
How to Merge Student Records in Orah (SIS)
Requesting a Change to Synced Data Fields in Orah
Students or data not syncing from your SIS
Pass endorsements not showing / Scheduled passes missing from Student Tile
Understanding the Final Approval Options for Leave/Pass Requests in Orah
Syncing SIS Reasons to Orah
How to Find Rejected PassesIf you need to review passes that were rejected, you can locate them through the Archived Passes section inside the Requested tab. This guide walks you through exactly where to…