FAQs
How do I reset my account password?
How to adjust/edit staff account Access permissions?
How to Import your Student Contacts through a CSV?Upload via CSV - Any relevant contacts involved in the Leave request process: Hosts, parents, guardians, family and friends.
Deactivating a studentUsed for when students have graduated or aren't returning.
Edit, review, or copy your pass
Customize transport optionsAdd more detail to your leave records and keep track of how students are traveling
How can I manage multiple Orah accounts for different roles like staff, parent, or student?
How to Delete a Live EventIf you need to remove an event that is currently live, follow the steps below. This action permanently deletes the event and all related student responses, so proceed with caution.
Why Was My Pass Cancelled?
How to Reactivate a Cancelled Pass
How to Download a Report for Emergency RollsYou can quickly download reports for emergency rolls directly from your Orah board. These reports provide a summary of student safety statuses — showing who has been marked as safe…
How to Ungate Students on Orah