Whitelisting is a common and useful cybersecurity strategy used by Network Administrators across the globe to protect computers and networks from potential threats and unwanted material available locally or across the internet.

It is a list of approved URLs, websites, applications etc which can be accessed by the user of a secured network. There are two options to add Orah to your network's whitelist.

Simply add "*.orah.com" to your network's whitelist. As Orah uses multiple servers across the globe, adding an asterisk and a dot (*.) includes all available subdomains.

We advise all of our users to whitelist - "*.orah.com" as it not only includes all current subdomains but any new subdomain to be added in the future will be included in it.

Since Orah is available in multiple countries, our subdomain also changes with every country. For example: -

Furthermore, some users may also be using older generation mobile app versions where 'Orah.com' is not recognised and it still user 'Boardingware.com'

Orah subdomain will change based on the region your school is located in hence whitelisting region-specific URL can be done "API-{region}.orah.com"

Contact your CSM to know the server region of your school.

If you have any additional questions or feedback for us, please reach out to your Customer Success Manager directly.