1 of 3 Workflow Actions > Send workflow notifications
Once the workflow trigger has been set up in the previous step, schools can now send notifications via different mediums - email, SMS, or push to different set users - staff, contacts, and students separately or all at once.
📣 A powerful instance of this would be to communicate with parents in case a student is absent. This could help curb and reduce chronic absenteeism. With automated roll-triggered workflow, parents can now receive customized email or text messages in case a student is marked absent.
Selecting this action (Send notifications) would require at least one of the users to be selected from Staff, Students, Parents/Contacts. You can also select all the users to send notifications simultaneously all at once. Don't worry we got you covered to enter different input message for all 3 type of user.
Staff
Select the staff type :
Initiator - allowed only for 1st workflow type initiated by a staff member
Assigned by initiator - same as initiator
Specific Staff - allowed for all 5 types of workflow
Select the medium type you want the staff to be notified via :
Email
Push
Input message
Enter the message that will be received by the staff
An email triggered by workflow received by staff will look like below :
email will be from no-reply@orah.com
Related Student
Select the medium type you want the staff to be notified via :
Email
SMS
Input message
Enter the message that will be received by the related student
An email triggered by workflow received by a related student will look like below :
email will be from no-reply@orah.com
An SMS triggered by workflow received by a related student will look like below :
<student name> <input message>
Contacts of related students
Select the contact type :
All Contact(s) - send email/SMS to all the contacts related to that student
Specific Contact(s) [will be selected by default]
Approved contact(s) only - contacts marked approved on Orah
Connected account(s) only - contacts login in with Orah
Select the medium type you want the staff to be notified via :
Email
SMS
Input message
Enter the message that will be received by the contacts of related students
An email triggered by workflow received by a contact will look like below :
email will be from no-reply@orah.com
Subject - <student name> - <workflow name>
Body - <workflow name> <student name> <input message>
An SMS triggered by workflow received by a related contact will look like below :
<student name> - <workflow name > - <input message>
