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How can I manage multiple Orah accounts for different roles like staff, parent, or student?

Pratik Thakre avatar
Written by Pratik Thakre
Updated this week

Managing Multiple Orah Accounts for Different Roles

Orah requires unique email addresses for each user role (staff, parent, or student) to ensure secure and seamless access to account-specific features and data. Here is a comprehensive guide on how to manage accounts for different roles.

Using Unique Email Addresses for Different Roles

To manage accounts for multiple roles in Orah (e.g., staff, parent, or student):

  1. Create Separate Accounts: Each role must have a dedicated account using a distinct email address. For instance, if you are both a staff member and a parent, you will need to set up one account with your staff email address and another account with a different email for your parent role.

  2. Sign In Using the Relevant Account: Log in with the appropriate email address for the role you wish to access. Switching between roles requires signing out of one account and logging into the other.

  3. Student Accounts: Students must also use a separate email address from staff or parents. Ensure that their account is linked correctly to avoid confusion or access issues.

Switching Between Accounts

To switch between accounts for different roles:

  1. Log out of the current account by signing out in the Orah app or web portal.

  2. Use the distinct email and credentials for the desired role and log in securely.

Parent and Student Account Management

  • Accessing Student Information: Parent accounts are specifically designed to view and monitor their child’s student information. Make sure that the parent account is set up with an email address different from the staff or student roles.

  • Email Address Consistency: Double-check that each role-specific account is correctly associated with unique email addresses to avoid login or access errors.

FAQ

Q: Can I use the same email address for both my staff and parent accounts?

  • A: No. Staff and parent accounts must use different email addresses. Set up a separate parent account to access your child’s student information.

Q: Can I use the same email address for a staff and student account?

  • A: No. Each role must have a unique email address to ensure proper access and account management.

Q: How do I manage dual roles effectively?

  • A: Create separate accounts with unique email addresses for each role, log out from one account, and use the relevant credentials to log into another.


By following these guidelines, you can efficiently manage multiple roles in Orah while avoiding access or account conflicts. If you encounter further issues, reach out to Orah support for additional assistance.

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