If a pass has been cancelled automatically, you can easily reactivate it by following the steps below:
Step 1: Go to Passes
From the left-hand navigation menu, click Location → Passes.
Step 2: Open Archived Passes
Scroll down and select the Archived Passes section to view cancelled or expired passes.
Step 3: Reactivate the Pass
Find the pass you want to restore, click on the three-dot menu (⋯) beside it, and select Reactivate Pass.
Once reactivated, the pass will return to the active list and can be managed as usual.
If you have any more questions, please click on the bubble Orah icon on the right hand side to send us a message, or you can email us at support@orah.com